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Commercial HVAC Repair & Replacement for East Valley Building Owners

The equipment on your roof is an asset you own, and the day it fails it becomes an unplanned capital expense in the middle of an Arizona summer. Due-All Air Conditioning & Heating works directly with East Valley building owners on commercial HVAC repair and replacement. You get an honest assessment of whether a unit should be repaired or replaced, that assessment in writing, and a clear picture of which units you should be budgeting for next. We have been doing this work in the East Valley since 1989.

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Serving East Valley building owners since 1989. ROC #140358. Licensed, bonded and insured.

Schedule an Equipment Assessment

Tell us what you own and where it is. We will walk the equipment and put our findings in writing.

Due-All Air Conditioning & Heating commercial service fleet in the East Valley, AZ
Asset Protection, Not a Service Call

Your Tenant Handles the Filters. You Handle the Equipment.

In most commercial buildings, the person who changes a filter and the person who signs for a new rooftop unit are two different people with two different problems. Your tenant is thinking about comfort this week. You are thinking about capital, and about which of the units you own are going to come due, and when. Those are different questions, and they need different information. What a building owner needs from an HVAC contractor is not a promise to show up fast. It is an accurate picture of what you own, what condition it is in, and what it is likely to cost you.

  • Repair or Replace Guidance in Writing: When a unit fails, you get our assessment on paper. What failed, what the repair involves, the condition of the rest of the unit, and whether putting money into it still makes sense. Not a verbal recommendation you have to relay to a partner from memory a week later. A document you can forward, file with the property records, or take into a budget conversation.

  • Equipment Life Tracking Across Your Buildings: We record what is actually on each roof. Make, model, serial, age where the data plate gives it to us, and the service history we build as we go. If you own more than one property, that becomes a single list of every unit you are responsible for, with the ones closest to needing your attention at the top of it.

  • Planned Replacement Instead of Emergency Replacement: A unit replaced on your schedule gets quoted competitively, ordered normally, and installed on a day you picked. The same unit replaced after it dies in July gets quoted under pressure, on whatever equipment is available that week, with a tenant calling you every morning until it is done. The difference is not the equipment. It is the timing, and the timing is the part you can control.

Schedule an Equipment Assessment
Due-All technician inspecting a commercial rooftop unit
How the Responsibility Splits

Who Pays for What Is Decided by the Lease

In Arizona commercial leases, the tenant often carries routine maintenance on the space they occupy while the landlord carries repairs and replacement of the equipment itself. Often, not always. The lease is the document that decides it, and any contractor who tells you otherwise without reading it is guessing. What we can do is work cleanly on either side of that line and keep the paperwork clear enough that nobody ends up arguing about which side a particular job fell on.

  • The Lease Draws the Line and We Work Inside It: Before we quote anything we ask which side of the lease the work falls on, then scope and invoice accordingly. If you are not sure where your lease puts a particular job, start with our plain English explanation of who is responsible for HVAC in an Arizona commercial lease. It covers the usual split without pretending your lease says what somebody else's says.

  • One Building, Two Customers: This is already how we work on at least one East Valley property. We hold the maintenance agreement with the tenant, and we are paid separately by the owner for the major repairs the lease does not put on the tenant. Same building, same equipment, two scopes of work, two invoices, and no confusion about who is being billed for what. It works because everybody agreed where the line was before the first visit.

  • If a Property Manager Sits in the Middle: Plenty of owners never touch this directly because a management company handles the day to day. That works fine, and we already work with property managers across the East Valley. If that is your setup, hand them our page on HVAC services for property managers and keep this one for the capital decisions that come back to you anyway.

Schedule an Equipment Assessment
Rooftop package units and condensers on a commercial office building
For Your Tenants

Give Your Tenants a Contractor You Already Trust

If your lease puts routine HVAC maintenance on the tenant, you are trusting somebody you did not choose to look after equipment you own. That is a real exposure, and it is easy to miss because nothing goes wrong for a while. A tenant who hires the cheapest quarterly service they can find is making a decision that lands on your balance sheet later, and by then the unit is the one that has to pay for it.

The cleaner arrangement is the one a lot of owners already use. Hand the tenant a contractor you have already vetted. Not a requirement, just a name. Here is the company we use for everything on this building. Most tenants are relieved to be handed the answer instead of having to go find one, and you keep some say over who is on your roof.

Here is what that gets you. The same company doing the tenant's maintenance is the company available to you for the repairs and replacements you carry. Nobody is blaming the last guy for what they found. The service history on that unit is one continuous record instead of three disconnected ones. And when the unit finally does need replacing, the recommendation comes from the people who have been on it four times a year, not from a stranger walking in cold on the worst day of the summer.

For what it is worth to a tenant deciding whether to take your suggestion: Due-All has served the East Valley since 1989, has been BBB accredited with an A+ rating since 2001, and is licensed, bonded and insured under ROC #140358. Those are the things worth checking before somebody works on equipment you own, and they take about five minutes to verify.

Schedule an Equipment Assessment
FAQ

Questions Building Owners Ask Us

  • It depends on your lease, and we are not going to pretend otherwise. The common pattern in Arizona commercial leases is that the tenant carries routine maintenance on the space they occupy and the landlord carries repairs and replacement of the equipment. Plenty of leases are written differently. The lease governs, so read yours, and have your attorney read it if the amounts involved are serious. We wrote a longer explanation of how that line usually falls on our Arizona commercial lease page, and it is worth ten minutes before your next renewal.

  • We look at the unit, not at a rule of thumb. What actually failed, what the repair involves and how long it takes, the condition of the compressor, coils and cabinet, whether parts for that model are still reasonably available, how difficult the unit is to reach, and what else on the same roof is likely to need attention soon. Then we tell you what we would do and why. Sometimes the answer is that a unit with a failed part is still worth fixing. Sometimes it is that you should stop spending money on it. You get the reasoning either way.

  • Yes, and that is the point of the assessment. A verbal recommendation is hard to act on when the decision involves a partner, a lender, or a board. You get a written assessment covering the equipment we looked at, its condition, what we found, what we recommend, and what we would expect to happen if you defer it. It is a document you can forward, file with the property records, or put in front of whoever signs. Nothing goes in it about cost until we have actually seen the equipment.

  • Yes. If you own several properties we keep one record of the units across all of them. Make, model, serial, age where the data plate tells us, and everything we have done to each one. Over time that turns into a prioritized list: which units are fine, which are worth watching, and which ones you should be budgeting for. Owners with multiple buildings usually do not have this in one place, and having it is the difference between reacting to failures one at a time and planning for them as a group.

  • Yes, and we already do exactly that. On at least one East Valley property we hold the maintenance agreement with the tenant and bill the owner separately for the major repairs the lease does not put on the tenant. Same building, same equipment, two scopes of work, two invoices. It works because everyone agreed up front where the line sits. If your tenant is already using another company, we can still assess and handle the owner side, though you get more out of it when one company knows the full history of the equipment.

  • Fair question, and one worth asking every contractor before you sign anything. Due-All has served the East Valley since 1989. We have been accredited by the Better Business Bureau with an A+ rating since 2001, which is twenty five years, and the longest continuous accreditation among the twelve East Valley competitors we checked. We are licensed, bonded and insured, and our Arizona Registrar of Contractors license is ROC #140358. All of that is verifiable in a few minutes, and you should verify it, for us and for anyone else bidding your work.